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Data backup and recovery

A plain description of what is done, without promises we cannot keep.

Last updated: October 2026

Who takes backups

Backups of the platform database are taken by the Takshiva platform team. We do not publish a backup frequency or recovery-time promise on this page.

Restore is tested

A backup and restore drill exists: it takes a consistent dump, restores it into a fresh database, compares counts and structure and starts the application on it. Backups are only useful if they restore, so this is how we check.

Your own copy

You can export your records at any time from Settings, Data Management. See data migration.

Specific needs

If your institution needs particular backup terms, ask before you sign. Contact us.

Have a question? Talk to us

Book a free demo or send us your questions.